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Slots Charm Casino VIP Program: Loyalty Tiers, Points and Rewards

Our VIP programme turns the play you are already doing into points, and those points move you up through the loyalty tiers. The further you climb, the more you unlock: exclusive bonuses, promotional offers put together for your tier, and a personal account manager at the higher levels.

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How our loyalty tiers work and what moves you up

The VIP programme at Slots Charm Casino is tiered. You collect points through your gaming activity, and as those points add up they carry you up through the tiers. Each step up opens more of what the programme gives back.

Illustration of gemstone tiers rising to a crown, showing the Slots Charm Casino loyalty levels

Hundreds of slots, one account

Points come from the play itself, so your progress follows whatever you already enjoy in the lobby, whether that is spinning reels, sitting at a dealer-led table or taking a run at a jackpot game. Keep playing and the points keep building; the tier you reach is simply where those points have taken you.

  • Points accumulate through your gaming activity across our catalogue of more than 4,500 titles.
  • As your points total grows, you move up through the loyalty tiers.
  • Higher tiers unlock exclusive bonuses, dedicated promotional offers and a personal account manager.

What the higher tiers unlock

The rewards get richer as you climb. Upper tiers carry exclusive bonuses that are not part of the general schedule, plus promotional offers set aside for players at that level. At the top end you also get a personal account manager.

Your personal account manager

A personal account manager is one familiar contact who knows your account and your tier, so you are not starting from scratch every time you have a question about an offer. Our standard channels stay open to you as well: you can reach us on live chat, by email or by phone, all in English.

  • Exclusive bonuses reserved for players at the higher tiers.
  • Dedicated promotional offers put together for your level.
  • A personal account manager once you reach the upper tiers.

Rewards and promotions that run alongside your tier

Tier rewards sit on top of the promotions we publish on a weekly and monthly schedule, so there is usually something running whatever level you are on. Reload bonuses and cashback both feature in that schedule, and there are regular tournaments and table offers too.

PromotionWhat it gives you
Reload bonusesExtra bonus funds on a qualifying deposit, offered as part of the weekly and monthly promotions.
CashbackMoney back on your play, featured among the regular weekly and monthly promotions.
Slot tournamentsPrizes awarded to the highest-ranked finishers.
Table game bonusesExtra playing credits for our card and wheel games.
Live casino offersAdded incentives on our dealer-led tables.
Illustration of a trophy filled with coins, cards and dice for Slots Charm Casino tournaments and promotions

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Tournaments are worth a look if you are building points anyway, because the spins you are already making are the spins that put you on the leaderboard. Prizes go to the top finishers, so where you place decides what you take away.

The rules on tier rewards, with the numbers

Bonus credit from the programme comes with playthrough attached, and the figures are the same ones that apply to our bonus funds generally: wagering is 40× the bonus amount, and the most you can stake while you work through it is £5 per spin or round.

RuleHow it works
Wagering40× the bonus amount before the funds are yours to take out.
Maximum stake£5 per spin or round for as long as the bonus is active.
ExpirySome offers run out 24 to 72 hours after they are credited, so use them while they are live.
Game contributionEach game's contribution rate towards the wagering is shown in that game's information panel.
Active bonusesA bonus has to be wagered through and closed before a payout request can be submitted.

Put real numbers on it. A £50 bonus at 40× means £2,000 of wagering. Stake the full £5 a spin and that is 400 spins; drop to £1 a spin and it is 2,000 spins, which gives you far more playing time on the same requirement. A £100 bonus works out at £4,000 of wagering on the same basis.

Stakes above £5 can cost you the bonus

The £5 cap applies to every spin and every round while a bonus is active. Set your stake once at the start and leave it there, and check the game information panel so you know how much the game you have picked counts towards the total.

  1. Read the terms as soon as the reward lands

    The offer shows what the bonus is worth and how long you have. Some promotions expire within 24 to 72 hours of being credited.

  2. Pick games that count

    Open the information panel on any game and you will see its contribution rate towards wagering. Higher contribution clears the requirement faster.

  3. Keep every stake at £5 or under

    That is the ceiling for the whole time the bonus is active, on slots and on table rounds alike.

  4. Finish the wagering, then cash out

    Once the 40× is complete and the bonus is closed, your balance is free and you can request a payout to the method you used to deposit.

Keeping your points building

You do not need a big balance to make progress. The minimum deposit is £10 across every payment method, and we accept 18 of them: Visa, Mastercard, bank transfer and fourteen cryptocurrencies including Bitcoin, Ethereum, Tether, Solana, Litecoin, Dogecoin, Tron, Ripple, USD Coin, Dai, Arbitrum, Polygon, Binance Coin and Toncoin.

Illustration of a purse spilling coins, for deposits and points building at Slots Charm Casino

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Where you spend your time is up to you. Points come from gaming activity, and the catalogue spans slots, live casino, jackpot games, table games and eSports betting, with software from BGaming, PG Soft, Playson, Hacksaw Gaming, NetEnt, Boongo, Fazi, Platipus, 1SPIN4WIN, Spribe, Novomatic, GameArt and Gamzix. Slower stakes over more sessions build points as surely as short bursts at a higher stake, and they keep your bankroll in play for longer.

Start with the welcome package

New players can claim up to **£4,700 plus 200 free spins** across the three-deposit welcome package. The first qualifying deposit is £40, wagering is 40× the bonus amount and the maximum stake while wagering is £5. The free spins are playable on selected slot titles.

Cashing out what your tier rewards earn you

Once a bonus is wagered through and closed, the balance behaves like any other. The minimum payout is £20 on all methods, and we pay out to Visa, Mastercard, bank transfer and cryptocurrency. Timings run from instant after approval up to 1 to 3 business days depending on the method you choose.

Two things are worth knowing before your first payout. We complete a full identity verification check first, which covers an identity document, proof of address and payment screenshots, so getting those in early saves time later. There is no win cap on what you can take out, and the standing limits are £2,000 a day, £10,000 a week and £40,000 a month.

Playing in control as you climb

A tier is a reward for play, never a reason to play more than you planned. Set the pace yourself: deposit limits are there to cap what goes in, and self-exclusion tools are available if you want to stop for a while or for good. Accounts are open to players aged 18 and over only.

On the security side, your connection to us is protected by SSL encryption, and we verify account identity before the first withdrawal is processed. Games are entertainment and they carry real risk, so treat the money you play with as money you are happy to spend.

Set your deposit limit before you chase a tier

Decide your monthly figure, put it in as a deposit limit and let your points build inside it. If you ever want a break, the self-exclusion tools are there, and our team can talk you through them on live chat, email or phone.

Questions about your tier?

Our support team is on live chat, email and phone in English, and higher-tier players have a personal account manager to go to directly.

VIP Program: questions and answers

  1. How do I get into the VIP programme?

    Points come from your gaming activity, and those points are what move you up the loyalty tiers. Registration is open to players aged 18 and over.

  2. How do I earn loyalty points?

    By playing. Points accumulate through your gaming activity across the catalogue, and as the total grows you climb to the next tier.

  3. What do the higher tiers actually give me?

    Exclusive bonuses, promotional offers set aside for your level, and a personal account manager at the upper tiers.

  4. Do tier rewards come with wagering?

    Yes. Bonus funds carry 40× the bonus amount in wagering, and the maximum stake is £5 per spin or round while the bonus is active.

  5. How long do I have to use a reward once it lands?

    Some offers expire 24 to 72 hours after they are credited, so check the expiry on the offer itself and use it while it is live.

  6. Can I request a payout while a bonus is still running?

    No. An active bonus has to be fully wagered and closed first. After that, the minimum payout is £20 on all methods.

  7. Which games count towards wagering?

    Contribution is set per game and shown in that game's information panel, so you can check before you start spinning.

  8. Who do I talk to about my tier?

    Live chat, email and phone are all available in English, and once you reach the higher tiers your personal account manager handles it directly.